Return Policy

At acrohomestore, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a 14-day return policy from the date of delivery.

Eligibility for Returns:

To qualify for a return:

• The item must be in original condition, unused, and in its original packaging.

• A proof of purchase (receipt or order confirmation) must be provided.

• Return requests must be made within 14 days of receiving your order.

How to Initiate a Return:

1. Contact us at 📧 contact@acro-homestore.shop with your order number and reason for return.

2. Our customer service team will provide you with a return authorization and shipping instructions.

3. Ship the item back using a trackable shipping method.

Refunds:

Once we receive and inspect your returned item, we’ll notify you of the status. If approved, a refund will be issued to your original method of payment within 5–10 business days. Shipping fees (if applicable) are non-refundable.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange a product, contact us and we’ll help arrange the replacement.

Non-Returnable Items:

• Custom or personalized items

• Items marked as final sale

Contact Us:

If you have questions about our return policy, please contact us: 📧 Email: contact@acro-homestore.shop
📞 Phone: +1 683 703 0245

Thank you for shopping with acrohomestore!